The packages are usually delivered within 48h timeframe after the payment is received. Many companies are used to deliver the products, and they are chosen depending on the customer's location. Based on experience, we believe there is no 'best' company for all deliveries, but a selection from the many to do each job in each case.
All shipping costs are included in the same 'shipping', packing & handling as well as post costs. We strongly recommend you to purchase and combine shipping delivery costs of various items to save money. Buying a 10 euro book and then paying another 7~10 euro for shipping feels bad.
Every book is cared for, that is why they are all sealed and shipped packed in a bubble envelope.
In case a return is needed, we ask you to contact us beforehand. Since opened books will not be eligible for full refund.
Full refund or product replacement will be granted, if in any case the product arrives damaged to you.
The refund will be carried out once the package arrives back to us.